1. Introduction

Welcome to Carico Systems Pvt Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Contact Information

Delhi - Head Office

Address: A-1023/2, FF Mahipalpur,Mahipalpur, South West Delhi, Delhi, 110037 India.

Phone: +911204514308, +911204514322

Registered Office

Address: E1003, PRATEEK WISTERIA,SECTOR 77,NOIDA, Gautam Buddha Nagar,Uttar Pradesh, Pincode-201301 India.

Website: www.caricosystem.in

Email: info@carico.in

3. Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, and any other information you choose to provide when contacting us.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

4. How We Use Your Information

• Respond to your inquiries and provide you with the information you request.
• Send you email updates, newsletters, or marketing communications.
• Monitor and analyze website usage and improve our website.
• Detect and prevent fraud and security incidents.
• Comply with legal obligations.

5. Disclosure of Your Information

• With your consent.
• To comply with legal obligations.
• To protect our rights, privacy, safety, or property.
• In connection with a merger, acquisition, or sale of assets.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your online activities over time and across different websites. You can manage your cookie preferences through your browser settings.

7. Your Choices

You can opt out of receiving marketing communications from us by following the instructions provided in the communication.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, so we cannot guarantee the security of your information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The effective date of the current Privacy Policy will be displayed at the beginning of this page. Any changes will be effective when posted on this page.

1. Eligibility for Refund

• Refund requests will be considered only for services that meet the defined refund criteria.
• Refunds are applicable only in cases of technical failures, non-delivery caused by the company.
• No refunds will be provided for change of mind, incorrect purchase, or services already rendered.

2. Refund Request Process

• Customers must submit a written request for a refund within 7 days of purchase/service activation.
• The refund request must include order details, proof of payment, and a valid reason for the refund.
• Carico Systems Pvt Ltd. reserves the right to verify claims before processing refunds.

3. Non-Refundable Services

• Custom software development and implementation services
• Subscription fees or service charges already utilized.
• Any third-party integrations or services procured on behalf of the customer.

4. Refund Processing Time

• Approved refunds will be processed within 7 business days from the date of approval.
• The amount will be credited to the details provided in written request.
• Any transaction charges incurred during the refund process will be deducted.

5. Cancellation Policy

• Customers may request service cancellation as per the agreed terms in the service agreement.
• Cancellation charges may apply depending on the stage of service delivery.

6. Modifications to Refund Policy

• Carico Systems Pvt. Ltd. reserves the right to modify or update this refund policy at any time.
• Customers are advised to review the refund policy periodically.